If you have any questions, please call us on 07710 419 343 (Mick), 07767 745 739 (Seth) & 01932 571 707 (Home)

Privacy Policy and Procedures

This document explains our data processing practices and policies, the ways in which your personal data is used and how we keep it secure. Your personal information is important to us and we are committed to safeguarding and protecting your personal data and privacy.

What personal data do we hold?
We hold details provided by you the data will typically include your name, address, email address and contact telephone numbers.

What do we use your personal data for?
We will use your contact details to communicate with you.

Do we share customer personal data with third parties?
It is our strict policy not to pass on any customer specific information to third parties without your consent.
We only share your information with our accountant and bankers,

What are the legal grounds for processing your personal information?

We use your personal information to provide you with our products and services, including:
• Delivering of goods and services
• Providing information

We also use your information where it is in our legitimate interest to do so, such as:
• Updating our records to contact you
• Recovering debt
• To follow guidance and best practice of regulatory bodies
• For management and audit of our business operations
• To keep records of our communications with you

How do we protect the data that we hold?
All data is held on a private network server that is single point of entry firewall protected.
All data processing is carried out on password protected terminals with up to date anti viral software, linked to the private network server. All emails are security scanned.

Personal data access rights
You have a right to access the personal data that is held about you. To obtain a copy of the personal information that M&S Mechanical holds about you, please contact us at warmingyou@sky.com
You also have the right to move, transfer or copy your personal information.
You have the right to ask us to delete all personal data where there is no compelling, legal or regulatory reason for the data to be processed.
You have the right to ask us to correct or delete any inaccurate or incomplete personal data.

Updates and Changes
This document may be updated from time to time in order to reflect changes to legislation or our procedures. Details of any changes will be published on our website.

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